Returns & Refunds Policy

RecruitDept – Powered by Escape Route Travel.

Effective Date: 9-12-2024

Thank you for choosing RecruitDept – Powered by Escape Route Travel.

We value your trust in our services and aim to provide the best possible experience. Please read our Returns & Refunds Policy carefully before making any payment.

1. Consultancy & Service Fees

  • All service/consultancy fees paid to RecruitDept – Powered by Escape Route Travel. are non-refundable once the service has been initiated.

  • This includes, but is not limited to: visa consultancy, travel planning, invitation letters, and related advisory services.

2. Exceptional Circumstances

Refunds may only be considered under the following exceptional circumstances:

  • If Escape Route Travel Consultant is unable to deliver the agreed service due to internal reasons.

  • If the service has not been started and the refund request is made within 24 hours of payment.

Please note: Refund approvals are at the sole discretion of Escape Route Travel Consultant.

3. Third-Party Fees

  • Any fees paid to embassies, government authorities, airlines, or third-party vendors (such as visa fees, courier charges, etc.) are strictly non-refundable.

  • Escape Route Travel Consultant is not responsible for delays, denials, or rejections made by embassies, consulates, or any government body.

4. How to Request a Refund

To request a refund (if eligible), please contact us at:
📧 Email: info@escapesroutetravel.com
📞 Phone: +33 7 56 75 43 48

You must include:

  • Proof of payment

  • Reason for the refund request

Our team will review your request and respond within 7-10 business days.

5. No Guarantee of Visa/Travel Approval

Escape Route Travel Consultant provides professional consultancy and support services only. We do not guarantee approval of visas, permits, or any government authorizations. Payments made for such consultancy services are non-refundable in case of denial.

6. Changes to this Policy

We reserve the right to update or modify this Refund Policy at any time without prior notice. The updated version will always be posted on our website.

📌 By making a payment on our website, you agree to this Returns & Refunds Policy.